Housing & Welfare Support
Speak to your local councillor
Need to speak to your local Councillor?
Cllr Munby holds a weekly surgery at The Florrie every Tuesday from 1pm to 3pm. This is a drop-in session, so no appointment is needed. If you have concerns about housing, neighbourhood issues, local services, or need help raising an issue with the council, you can come along and speak directly in person.
Help with Debt, Bills and Budgeting
If you’re struggling with debt, rising utility costs, or finding it difficult to manage your finances, our friendly team is here to help.
We offer practical support and guidance with:
- Managing household bills
- Budgeting and financial planning
- Understanding letters and payment demands
- Accessing the right support services
Call in every Tuesday from 1pm to 3pm and speak to a member of staff in confidence.
Free Computers and WiFi
We also provide free access to computers and WiFi within the building. If you need to:
- Apply for benefits
- Update your Universal Credit account
- Access housing portals
- Complete online forms
You’re welcome to use our facilities, and staff are on hand during advice sessions if you need a bit of guidance.
Employment and Skills Support
At The Florrie, volunteering is at the heart of everything we do.
All of our classes are delivered by volunteers who generously share their time, skills and experience with the community. From creative workshops and fitness sessions to peer support groups, our volunteers make it happen.
There are lots of ways to get involved:
- Running or supporting community classes
- Helping at events and large scale community days
- Supporting projects and activities across the building
- Getting involved with Florrie Radio
- Assisting with admin, digital, or front of house roles
Volunteering with us is a fantastic way to build confidence, develop new skills and gain valuable work experience. Many people use their time at The Florrie to strengthen their CV, explore new career paths, or take their first steps back into employment.
We also offer work experience placements, including opportunities for young people completing school work experience. We aim to provide meaningful, supportive placements that help people grow and move forward.
If you’re interested in volunteering or gaining work experience, please contact info@theflorrie.org for more information.
Our Liverpool Housing Support
The Florrie delivers housing support to newly granted refugees across Liverpool, focusing on supporting single men and women or couples who are unlikely to have priority need.
We understand that moving on from asylum support can feel overwhelming. Our team offers practical, one to one guidance to help people navigate the housing system and settle safely into accommodation.
What We Offer:
- One to one support
- Advice and support on housing options
- Help to navigate the housing application process
- Advice on tenant rights and responsibilities
- Advice on emergency housing options
- Support for those moving into their first accommodation
- Access to computers at The Florrie
Where to see us:
- St Vincents Church, L1 5BY: Tuesday, 10am to 1pm
- St Brides Church, L8 7LT: Thursday, 10am to 1pm
- Liverpool Adult Learning Centres: appointment only
- The Florence Institute, L8 4RF: appointment only
To book an appointment or for more information, please contact Osman at Osman@theflorrie.org or text 07395 059645.
Registered Office: The Florence Institute Trust Ltd, 377 Mill Street, Liverpool L8 4RF. Charity Registration No: 1109301. Company Registration No: 05330850 (registered in England and Wales).